MEET THE CHEFS
IS SMOKING ALLOWED?
No, smoking is prohibited.
DO I NEED A RESERVATION?
We recommend making reservations in advance, but even if you do not have a reservation, we will inform you as soon as there is a vacant seat. We also recommend that you make a reservation in advance if you have any allergies or special dietary restrictions.
IS THE RESTAURANT PET-FRINEDLY?
Pets are not allowed in the hotel (excluding service dogs).
WHAT ARE YOUR HOURS OF OPERATION?
Thursday-Monday
Lunch: 12pm – 4pm
(Last order 1:30)
Thursday-Monday
Dinner: 6pm – 10:30pm
(Last order 8:00)
Tuesday-Wednesday
Closed
HOW DO YOU HANDLE DIETARY PREFERENCES OR ALLERGIES
- We kindly request that you inform us of any dietary preferences or allergies when making your reservation in advance. Additionally, please let us know if you cannot consume alcohol in dishes or desserts, have restrictions due to pregnancy, or need to avoid certain ingredients or raw foods.
- In cases where there is a wide variety of ingredients that you cannot consume, such as meat, seafood, gluten, dairy products, vegetables, and fruits in general, we may unfortunately be unable to accommodate your reservation.
- Please be advised that we are unable to cater to vegetarians, vegans, or individuals with dairy allergies, as our menu features course meals that showcase a modern interpretation of traditional French cuisine.
ARE CHILDREN ALLOWED?
Only children over the age of 12 are allowed entry.
WHAT IS THE DRESS CODE?
Casual Elegance
IS THE ENTIRE RESTAURANT AVAILABLE FOR A PRIVATE PARTY?
Normally, we do not offer a buyout for the entire restaurant.
DO YOU HAVE RESTAURANT GIFT CERTIFICATES AVAILABLE?
Yes, we offer dining tickets for Héritage by Kei Kobayashi, our French-Japanese restaurant in Roppongi, which includes a course menu with wine pairing for two guests. Additionally, hotel gift certificates are available for purchase at the front desk and are redeemable for accommodations, dining experiences, and spa services.
CAN WE DO PHOTO SHOOTING?
Yes, for personal use. Please be careful of the flash so as not to bother other guests. Please refrain from using tripods or other items that may damage the atmosphere of the restaurant or affect the service. For business purposes (corporate PR, promotional tools, etc.), please contact the hotel's public relations department.
IS THERE A COMPLIMENTARY TICKET FOR THE PARKING?
For payments of 5,000 yen or more, parking is complimentary for one hour, payments 7,000 yen or more, parking is complimentary for two hours, payments 10,000 yen or more, parking is complimentary for three hours, and if you spend 15,000 yen or more, parking is complimentary for four hours.
IS IT A WHEELCHAIR-ACCESSIBLE RESTAURANT OR IS THERE A MULTIPURPOSE RESTROOM?
Héritage by Kei Kobayashi has no steps, thus wheelchair-accessible. Multipurpose restrooms are located on the Ground Floor, 1st, 2nd, and 45th floors.